Ensure the smooth operation of your website and digital platforms with the Tech Support Service, designed to complement the Digital Design. You'll experience ongoing support, focusing on the technical aspects of interfacing with web hosting, e-commerce platforms, and domain name registration companies and their respective customer and/or technical support teams.

By choosing the Tech Support service, you can focus on growing your business knowing that your webmaster needs are taken care of. The Tech Support service is rendered with diligence to ensure your website and digital platforms are always up-to-date and functioning optimally, allowing you to concentrate on what truly matters -- expanding your business and maximizing your online presence.

The custom solutions options offered with the Tech Support Service, are designed to assist in the enhancement of your online appearance and functionality -- with webmaster services which place an emphasis on the front facing aspects of your website. These options, tailored specifically for existing clients ensure that you have what you want -- when you need it.

Already familiar with your design aesthetics, technical aspects, and other relevant metrics -- BBooker.net works side by side with you to maintain the perfect online experience for your visiting audience to engage your products and services.

Exceedingly flexible in nature, the Custom Solutions options are designed to cater to your unique needs and challenges. Whether you require assistance with graphics, content updates, shopping cart adjustments, or otherwise.

Included In General Tech Support Package

MOST Tech Support services are rendered and resolved within 24 hours. In cases where extensive measures are required, you will be contacted directly and advised. Tech Support provisions in all cases, are as follows:

• advanced website maintenance and troubleshooting.
• advanced email configuration and server support.
• advanced web server configuration.
• assistance with web hosting, domain name registration, and e-commerce platforms.
• proactive maintenance, updates, and security patches to ensure optimal performance.
• ongoing website support and monitoring of your website.
• priority support via email, phone, and/or live chat.

IMPORTANT: In cases where extensive measures are required, billing occurs at $125.00 per hour. Your Tech Support service order is credited against any balances accrued. Your authorization is required prior to finalization of the resolve.

Included In Tech Support Custom Solutions Options

• BASIC -- Includes page content, site polls, graphics, text changes, link updates, rss feeds, and meta-tag modifications.
• PLUS -- Includes page content, site polls, graphics, text changes, link updates, rss feeds, meta-tag modifications, media gallery updates, web form revisions, questionnaire revisions, shopping cart adjustments, website performance optimization, email server assistance, and sound editing (includes compression and insertion).
• PRO -- Includes page content, site polls, graphics, text changes, link updates, rss feeds, meta-tag modifications, media gallery updates, web form revisions, questionnaire revisions, shopping cart adjustments, website performance optimization, email server assistance, sound editing (includes compression and insertion), **interfacing with remote host support teams on simple technical support matters, DNS modifications, domain name registration, CMS platform updates, visitor comment moderation (for Wordpress based sites), remote assistance, website security support, and 24/7/365 website monitoring.